Operations Internship

Position Details

  • Voluntary position, based at our office in Bloomsbury, London
  • Full-time or part-time (ideally 3-5 days per week for 3-6 months)
  • Suitable for: Candidates interested in management and operations related work experience
  • Fluency in English is essential

The Democratic Progress Institute (DPI) is seeking to appoint a volunteer intern to join our Operations Team. The internship would ideally be full-time and last for 3 to 6 months. The role is unpaid with a small daily stipend for lunch expenses.

The operations internship will involve working closely with the Operations & HR Manager on various tasks that are essential to the effective running of a small but busy NGO. Through this experience, the volunteer intern would gain valuable insights and knowledge relating to management and operations in the non-profit sector.

The operations intern’s main duties will be to:

  • Develop and monitor operational systems, such as Salesforce (CRM) and other administrative systems
  • Implement decisions taken by management related to operational systems such as IT and Communications
  • Work with the Operations & HR Manager and the Finance Officer to assess existing service providers and research cost-effective alternatives
  • Recommend and implement changes in office practice procedures or practices
  • Assist with HR management
  • Assist in developing and implementing in-house staff development/training
  • Assist the Operations & HR Manager in implementing and monitoring office policies, procedures and best practices
  • Assist with the publication of reports
  • Assist in developing and implementing tools for impact measurement of the organisation

The position requires excellent written English skills and a strong ability to carry out administrative duties. We would also value a strong eye for detail, good organisational skills and well-developed IT skills. Working well either alone or as part of a team, you will ideally have experience of – or interest in – working with a diverse range of people.

The suitable candidate will ideally be available full time (Monday to Friday, 9.00 to 17.00) but other arrangements can be made. Candidates will be selected on the basis of their interest, experience and suitability for the role.

To apply for this position, send a CV and Cover Letter stating your interests, experience, and availability (including start date, days per week you are available, and preferred number of hours) to: 

Operations and HR Manager

Democratic Progress Institute

11 Guilford Street

London WC1N 1DH

Email: info@democraticprogress.org